x404.co.uk - View topic - British Airways 'worst airline for baggage problems'

View unanswered posts | View active topics It is currently Fri Aug 08, 2025 3:50 am

British Airways 'worst airline for baggage problems'

Moderators: saspro, HeatherKay, timark_uk, Blue_Nowhere, l3v1ck

Page 1 of 1

[ 9 posts ]

Print view

Previous topic | Next topic

British Airways 'worst airline for baggage problems'

Author

Message

Amnesia10

Legend

Joined: Fri Apr 24, 2009 2:02 am
Posts: 29240
Location: Guantanamo Bay (thanks bobbdobbs)

British Airways 'worst airline for baggage problems'

http://news.bbc.co.uk/1/hi/business/10232741.stm


	Quote: UK passengers travelling with major airlines experience the most baggage problems when flying with British Airways, a survey has claimed. One in 3.8 BA passengers have had their luggage lost, damaged, or delayed in the past five years, said the study by insurance company LV. BA said the figure was "complete rubbish". LV added that its survey of 2,007 passengers showed that Virgin Atlantic was the next worst performing. It said one in 8.3 Virgin passengers reported experiencing luggage problems. In third place was Dubai-based Emirates, with one in nine passengers claiming to have been affected, followed by Easyjet, one in 11.1, and Ryanair, one in 12.5.

I am surprised at Easyjet and Ryanairs figures. They charge a fortune to put them in the hold and they can still lose them!

_________________
Do concentrate, 007...

"You are gifted. Mine is bordering on seven seconds."

https://www.dropbox.com/referrals/NTg5MzczNTk

http://astore.amazon.co.uk/wwwx404couk-21

Fri Jun 04, 2010 12:03 am

jonbwfc

What's a life?

Joined: Thu Apr 23, 2009 7:26 pm
Posts: 17040

Re: British Airways 'worst airline for baggage problems'

Amnesia10 wrote:

http://news.bbc.co.uk/1/hi/business/10232741.stm


	Quote: UK passengers travelling with major airlines experience the most baggage problems when flying with British Airways, a survey has claimed. One in 3.8 BA passengers have had their luggage lost, damaged, or delayed in the past five years, said the study by insurance company LV.

I can't honestly believe that figure. One in four? That would be millions of people per year losing their baggage or having it damaged. Somewhere near 100 people on every long haul flight BA ran! I can't see how any airline could possibly survive that kind of effect. Maybe they took the survey the week Terminal 5 opened?

Jon

Fri Jun 04, 2010 6:45 am

pcernie

Legend

Joined: Sun Apr 26, 2009 12:30 pm
Posts: 45931
Location: Belfast

Re: British Airways 'worst airline for baggage problems'


	jonbwfc wrote: Maybe they took the survey the week Terminal 5 opened? Jon

That's what I was thinking :lol:

_________________
Plain English advice on everything money, purchase and service related:

http://www.moneysavingexpert.com/

Fri Jun 04, 2010 12:28 pm

Amnesia10

Legend

Joined: Fri Apr 24, 2009 2:02 am
Posts: 29240
Location: Guantanamo Bay (thanks bobbdobbs)

Re: British Airways 'worst airline for baggage problems'

pcernie wrote:


	jonbwfc wrote: Maybe they took the survey the week Terminal 5 opened? Jon

That's what I was thinking :lol:

Though I think that the situation had improved since?

_________________
Do concentrate, 007...

"You are gifted. Mine is bordering on seven seconds."

https://www.dropbox.com/referrals/NTg5MzczNTk

http://astore.amazon.co.uk/wwwx404couk-21

Fri Jun 04, 2010 3:19 pm

jonbwfc

What's a life?

Joined: Thu Apr 23, 2009 7:26 pm
Posts: 17040

Re: British Airways 'worst airline for baggage problems'

Amnesia10 wrote:

pcernie wrote:


	jonbwfc wrote: Maybe they took the survey the week Terminal 5 opened?

That's what I was thinking :lol:

Though I think that the situation had improved since?

Well I suppose if they can't fly anywhere because the cabin staff are on strike they can't lose your baggage.

Fri Jun 04, 2010 3:24 pm

Amnesia10

Legend

Joined: Fri Apr 24, 2009 2:02 am
Posts: 29240
Location: Guantanamo Bay (thanks bobbdobbs)

Re: British Airways 'worst airline for baggage problems'

jonbwfc wrote:


	Amnesia10 wrote: Though I think that the situation had improved since?

Well I suppose if they can't fly anywhere because the cabin staff are on strike they can't lose your baggage.

That would have to be a definitive yes then.

_________________
Do concentrate, 007...

"You are gifted. Mine is bordering on seven seconds."

https://www.dropbox.com/referrals/NTg5MzczNTk

http://astore.amazon.co.uk/wwwx404couk-21

Fri Jun 04, 2010 3:39 pm

Nick

Spends far too much time on here

Joined: Thu Apr 23, 2009 11:36 pm
Posts: 3527
Location: Portsmouth

Re: British Airways 'worst airline for baggage problems'


	jonbwfc wrote: Well I suppose if they can't fly anywhere because the cabin staff are on strike they can't lose your baggage.

True! Every cloud has a silver lining and all that.

_________________

Fri Jun 04, 2010 5:27 pm

koli

Doesn't have much of a life

Joined: Fri Apr 24, 2009 5:12 pm
Posts: 1171

Re: British Airways 'worst airline for baggage problems'


	jonbwfc wrote: I can't honestly believe that figure. One in four?

Guys, you have to realise that 1 in 3.8 is the answer to this question:

In last five years, have BA lost, delayed or damaged your luggage? YES/NO

So this information does not provide much insight into the problem, except maybe for the ranking of airlines and even that is not reliable. For example budget airlines might not have been so popular in the past so less people flew with => less lost luggage by them.

More reliable would be incident per 1000 bags/passengers figure for this year.

_________________

Free Sim with £5 credit

Fri Jun 04, 2010 6:32 pm

Nick

Spends far too much time on here

Joined: Thu Apr 23, 2009 11:36 pm
Posts: 3527
Location: Portsmouth

Re: British Airways 'worst airline for baggage problems'

Well I've only flown with them once, and they successfully lost my bag! :lol:

_________________

Fri Jun 04, 2010 7:32 pm

Page 1 of 1

[ 9 posts ]

Who is online

Users browsing this forum: No registered users and 13 guests

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum