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Wide Spread Broad band problems
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Author:  AlunD [ Sun May 24, 2009 9:42 am ]
Post subject:  Wide Spread Broad band problems

It appears that BT have lost BB connectivity large chunks og the UK :roll:

I've been off line since Friday ( currently using a mobile dongle ) and it looks like it won't be sorted for another couple of days :shock: Oh happiness and joy :evil:

Author:  Linux_User [ Sun May 24, 2009 10:14 am ]
Post subject:  Re: Wide Spread Broad band problems

AlunD wrote:
It appears that BT have lost BB connectivity large chunks og the UK :roll:

I've been off line since Friday ( currently using a mobile dongle ) and it looks like it won't be sorted for another couple of days :shock: Oh happiness and joy :evil:


They best refund those affected for the missed days of service. Unfortunately I'm in Cardiff so can't tell if we've been affected too.

Author:  HeatherKay [ Sun May 24, 2009 2:56 pm ]
Post subject:  Re: Wide Spread Broad band problems

Hmm, interesting.

I'm with Demon, and we've had "up to 8MB" giving us a fairly solid 6-ish for ages. The past week or so, though, it's been hit and miss, and when we checked (after rebooting the router a few times) we seem to have been running >9MB.

Which is nice, except the router seems to choke if the bit rate creeps up above 10MB. :?

Anyhoo, I've boosted the MTU to max, and it's been fairly stable for a while now. Investigating more widely, it seems BT are upgrading much of the network to ADSL 2+, which is nice. It's very likely we're being affected by that, so until it settles down and our router (and Demon!) can keep pace, we may have intermittent problems.

Author:  Danstevens [ Mon May 25, 2009 1:07 pm ]
Post subject:  Re: Wide Spread Broad band problems

Alan, could I just ask you who your mobile ISP are and what speeds (real world speed tests) you get? I'd just like to compare it to mine.

Author:  AlunD [ Mon May 25, 2009 2:19 pm ]
Post subject:  Re: Wide Spread Broad band problems

Sure Dan, I use vodafone between 10 and 45 kb at home, I live in the middle of nowhere. ( about 10 seconds for a web page to load )

In central London / Bristol etc over 3Mb reliably.

Basically I have it as a backup for home and hand if on a customer site, if I haven't got internet access.

Hope that helps.
ps its horrible if you cant get 3G and end up on 2Gg though :(

Author:  Danstevens [ Mon May 25, 2009 8:08 pm ]
Post subject:  Re: Wide Spread Broad band problems

AlunD wrote:
Sure Dan, I use vodafone between 10 and 45 kb at home, I live in the middle of nowhere. ( about 10 seconds for a web page to load )

In central London / Bristol etc over 3Mb reliably.

Basically I have it as a backup for home and hand if on a customer site, if I haven't got internet access.

Hope that helps.
ps its horrible if you cant get 3G and end up on 2Gg though :(


My God, I hate you :evil: :evil: :evil: (just joking, incase you didn't realise ;-))

With 3, I get around 0.4Mbs in what they call a "good signal area". I'm fairly close to two fairly big cities and TBH, your 3Mbs makes me feel sick. Thanks for telling me although I wish I never asked :cry:.

Author:  AlunD [ Tue May 26, 2009 7:12 am ]
Post subject:  Re: Wide Spread Broad band problems

:shock: Sorry about that.
A neighbour of mine bought a 3 dongle recently and I couldn't get it to work here at all. :?

We actually used 2 laptops with the vodafone dongles as plan B for publishing the governments budget this year, thankfully we didn't need it. :D

Author:  Linux_User [ Tue May 26, 2009 3:41 pm ]
Post subject:  Re: Wide Spread Broad band problems

I'd love to have a backup 'net connection for where I live, especially when the internet is broken due to my error :P. Unfortunately, there's no 3G coverage in Perranporth :(.

Author:  AlunD [ Tue May 26, 2009 3:55 pm ]
Post subject:  Re: Wide Spread Broad band problems

Well the BT engineer showed up this morning. Did some head scratching and all of a sudden without him doing anything it suddenly started working. Totally agreed that it was nothing to do with my kit but not a clue what had happened ! :shock: :o :? :roll:

Author:  Linux_User [ Tue May 26, 2009 4:23 pm ]
Post subject:  Re: Wide Spread Broad band problems

AlunD wrote:
Well the BT engineer showed up this morning. Did some head scratching and all of a sudden without him doing anything it suddenly started working. Totally agreed that it was nothing to do with my kit but not a clue what had happened ! :shock: :o :? :roll:


LOL @ BT engineer. The last one who turned up at my mum's house didn't have a clue. I had to tell him over the 'phone to check the hardware switch for the laptop's wireless, and then tell him how to switch it on. :?

Author:  AlunD [ Tue May 26, 2009 4:45 pm ]
Post subject:  Re: Wide Spread Broad band problems

In all fairness he knew what was on about but BT outreach engineers can only touch your machine through to exchange. They are a different company to BT who handle exchange and beyond. ( It gets BT around the anti competition rules ).

Something else that came out of our chat which was interesting was that contention ratios no longer exist. each ( BT ) customer has, in my case 8.2 Mb allocated to them ( differing contracts obviously will change this Chippenham can by up to 28 Mb apparently), my line is only capable of 2 Mb so that's what I can use all the time.

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