Reply to topic  [ 4 posts ] 
Amazon's 'anticipatory shipping' 
Author Message
Legend

Joined: Sun Apr 26, 2009 12:30 pm
Posts: 45931
Location: Belfast
Reply with quote
Quote:
If you thought the drone delivery system wasn't quirky enough, Amazon is now planning to send customers shipments of items they haven't even bought yet, judging by a recently published patent application.

The online retailer's "anticipatory shipping" plans would see customers receive items before they've clicked the buy button, based on their dwell time, visits to a listing, previous purchase habits and other metrics.

The idea would be to completely cut out the shipment times and dissuade customers who've been viewing items on Amazon to simply go out and buy it at a physical retailer.

Although that would likely lead to plenty of confusion and lots of returns, Amazon appears ready to take the chance the customer won't say no to the Xbox One he's been procrastinating when it arrives at his door.

"Delivering the package to the given customer as a promotional gift may be used to build goodwill," the patent states, although that's unlikely to include high value goods.

Also part of the plan is the idea that shipping times could be cut by delivering items in bulk to half way houses in areas the company knows the item will be popular.

So there you have it. Amazon thinks it knows what you want before you do and is prepared to make a bet on it.


http://www.techradar.com/news/internet/ ... uy-1216492

There's any number of items I recheck out of sheer forgetfulness never mind seeing what price it's hit on the Marketplace... although the high interest leading to a halfway house thing could be good for both Amazon and consumer.

Like just about every other net-based retailer Amazon's getting creepier.

_________________
Plain English advice on everything money, purchase and service related:

http://www.moneysavingexpert.com/


Sun Jan 19, 2014 12:41 pm
Profile
What's a life?
User avatar

Joined: Thu Apr 23, 2009 7:26 pm
Posts: 17040
Reply with quote
Um. Isn't it the case in UK law that the sender has no right to ask for payment for 'unrequested goods'? I'd be very surprised if UK law would allow 'looking at something' to be the equivalent as a request to purchase. Anyone finding something turn up on their doorstep they didn't specifically ask for could legitimately request a refund from their credit card provider. Basically as soon as Amazon try this in the UK, they're going to find themselves with some problems.


Sun Jan 19, 2014 1:58 pm
Profile
Legend
User avatar

Joined: Fri Apr 24, 2009 2:02 am
Posts: 29240
Location: Guantanamo Bay (thanks bobbdobbs)
Reply with quote
Also I am finding that Amazon are not as cheap as they once were. eBay regularly undercuts them and items on the site have been getting more expensive. I suspect that a big oart of the delay is that it can sit in the amazon warehouse for three or four days before they ship it. Possibly to encourage people to sign up to Amazon Prime.

_________________
Do concentrate, 007...

"You are gifted. Mine is bordering on seven seconds."

https://www.dropbox.com/referrals/NTg5MzczNTk

http://astore.amazon.co.uk/wwwx404couk-21


Sun Jan 19, 2014 2:41 pm
Profile
Doesn't have much of a life

Joined: Sat Apr 25, 2009 6:50 am
Posts: 1911
Reply with quote
pcernie wrote:
Quote:
So there you have it. Amazon thinks it knows what you want before you do and is prepared to make a bet on it.


All they have done is patent an idea right? I think Techradar is over-inferring from this when they assume intent to actually go ahead with the plan, and the idea that Amazon will go so far as to ship a product to your door seems fanciful.

What they could perhaps do is note how much demand is building up for a given product in an area, and pre-emptively ship a few units to nearby storage, then send you a message saying we have one nearby that you can collect right now if you hit this impulse purchase button.


Sun Jan 19, 2014 2:59 pm
Profile
Display posts from previous:  Sort by  
Reply to topic   [ 4 posts ] 

Who is online

Users browsing this forum: No registered users and 19 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum

Search for:
Jump to:  
cron
Powered by phpBB® Forum Software © phpBB Group
Designed by ST Software.