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| Returns law http://x404.co.uk/forum/viewtopic.php?f=3&t=18974 |
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| Author: | l3v1ck [ Sat May 18, 2013 9:10 am ] |
| Post subject: | Returns law |
I recently ordered a Sony laptop PSU from a UK website. They sent a genetic unbranded one. Am I right in thinking I can reject this within seven days under distance selling regulations? Are there other regulations that I should use to return it? Should I report them to trading standards? |
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| Author: | Amnesia10 [ Sat May 18, 2013 9:40 am ] |
| Post subject: | Returns law |
I think distance selling limit is 14 days, but sooner rather later is best. It was not as described, you ordered Sony and got a generic, though check no small print. Unless they replace it with a genuine Sony it could also be described as fraudulent or passing off both of which are criminal acts. Sent from my iPad using Tapatalk. |
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| Author: | leeds_manc [ Sat May 18, 2013 9:46 am ] |
| Post subject: | Re: Returns law |
http://www.adviceguide.org.uk/england/c ... iption.htm and http://www.adviceguide.org.uk/england/c ... _goods.htm |
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| Author: | l3v1ck [ Sat May 18, 2013 9:57 am ] |
| Post subject: | Re: Returns law |
Thanks for the links. |
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